5 Using Push Technology

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Good Intranet includes push functionality that enables system administrators to pro-actively broadcast pages and documents to mobile users. Benefits of push messaging include:

• Push document can be traditional file attachments (such as Word, Excel, or PDF documents), HTML web pages, or URL locations that contain intranet links, as well as downloadable applications.
• Push documents can be downloaded and received as a background process, so a user's workflow is not interrupted.
• For important, immediate notification, administrators can send a push alert which automatically takes priority on a user handheld.
• Administrators can deliver push messages as needed or on a pre-defined scheduled basis.
• If the user receiving a push document or alert is out of coverage, the push is queued on the server until coverage is restored.
• Server queueing and handheld acknowledgement guarantee and confirm push delivery.